Privacy Policy

Kozy Operations, LLC. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, software, and services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Information You Provide to Us

We collect the personal information you provide when you:

• • Sign up for an account or use our Services

• • Complete a form, such as a contact or support form

• • Communicate with us directly, including through email or chat

• • Make a purchase or process payments through our Services

This may include your name, email address, phone number, company name, billing information, and other details you choose to share.

b. Information We Collect Automatically

When you use our Services, we may automatically collect information about your device and interaction with our Services, including:

• • IP address

• • Device type, operating system, and browser type

• • Pages you visit, links you click, and the time you spend on our website

• • Location data, if enabled on your device

c. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience. Cookies help us understand user behavior and preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• • Provide, operate, and improve our Services

• • Process payments and send billing information

• • Respond to inquiries and provide customer support

• • Send updates, promotional materials, or other communications

• • Analyze usage trends and enhance the functionality of our Services

• • Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile SMS Registration opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. However, we may share your information in the following ways:

a. Service Providers

We share your information with third-party service providers who help us deliver our Services, such as payment processors, hosting providers, and analytics tools. SMS registration data will not be transferred to external organizations, except when strictly necessary to provide the service.

b. Legal and Compliance

We may disclose your information if required by law or if necessary to protect our legal rights.

c. Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Your Choices

a. Access and Update Information

You can update your account information by contacting us or logging into your account.

b. Opt-Out of Communications

You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contacting us directly. 

You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message. For help, reply HELP or contact us directly.

c. Cookies

Most browsers allow you to manage cookies. Disabling cookies may affect the functionality of our Services.

5. Data Security

We maintain strict internal access controls, employee confidentiality obligations, and technical/security measures to prevent unauthorized sharing of user data, alteration, or destruction. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security. Some of the safeguards we use are;

• Employee Training.
• Access to personal data is limited to authorized personnel only.
• Service providers are required by contract to protect the data.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services or comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

7. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing your information.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we discover such data, we will promptly delete it.

9. International Users

If you access our Services from outside the United States, you agree to the transfer and processing of your data in the United States, where privacy laws may differ from your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website, with the “Effective Date” updated accordingly. Continued use of our Services constitutes your acceptance of the revised policy.